This course teaches employees the basic skills needed to provide great customer service to internal and/or external customers. They will learn how to:
Employees and managers will learn strategies for outstanding customer service to support customer retention and growth.
Allows access to People Skills expert for guidance and best practices on this topic.
Includes Emtrain’s robust Learning Platform.
Available in SCORM 1.2, 2004 3rd edition, and 2004 4th edition
Integrates with LinkedIn to track personal training certifications.
Tailored to include your branding and policy.