Communications Training

Communication Strategies Online Training Course

Course Overview

Communication is the lifeblood of every organization - and is often the difference between high and average teams. It is also a challenge in a global business environment that moves fast, cutting face to face conversations short and more often relying on email, messaging and other forms of electronic communication.

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Course Snapshot

Course length: 30 minutes

Audience: Managers and employees

Format: Video and audio narration

Communication Strategies explore verbal, non-verbal and technology facilitated communications. It helps learners identify the advantages and disadvantages of various communication types and common, avoidable missteps in communication.

Learners are also given direct access to Emtrain’s Course Experts and can anonymously ask questions via our innovative Expert Q&A feature.

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Key Course Concepts

  • Active listening skills and skills to improve delivering information face-to-face, over phone or digitally.
  • The advantages and pitfalls of verbal communication, non-verbal communication and technology-enabled communication formats.

Key Course Features

  • Gives learners access to People Skills expert for guidance and best practices on this topic.
  • Includes Emtrain’s robust Learning Platform.
  • Available in SCORM 1.2, 2004 3rd edition, and 2004 4th edition.
  • Integrates with LinkedIn to track personal training certifications.
  • Tailored to include your branding and policy.

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