Welcome back to ‘Check the Drama at the Door,’ our ongoing series about preventing workplace conflict and promoting a healthy culture. Over the past few weeks, I have been identifying potentially “triggering” events or issues and turning points at which companies may be able to take steps to avoid strife, boost productivity and loyalty and,…
Welcome back to ‘Check the Drama at the Door,’ our ongoing series about preventing workplace conflict through best managerial practices and a series of measures that should be taken to promote a healthy culture. Over the past few weeks, I have been identifying potentially “triggering” events or issues and turning points at which companies may…
Conflict at work is inevitable. Despite this reality, there are many steps that employers can take to avoid and resolve these situations. My experience as an independent workplace investigator has given me a bird’s eye view of workplace conflict as it unfolds, and I have been able to spot a few patterns. One pattern is…
Do you work with someone who takes 10 minute breaks every 30 minutes, makes dozens of personal calls during their day, or surfs the web during working hours? It’s not uncommon for an organization to acquire an employee who seems as if they are just going through the motions of their everyday tasks and show…
In today’s fast paced job market, retaining talented and qualified employees can be one of the most difficult tasks for both start-ups and established companies. The new norm is for a new hire to come into a position with the intention of putting one or two years under their belt, then moving on to the…
With the recent launch of Reid Hoffman’s Decency Pledge, there has been renewed discussion around the biased, unhealthy environment prevalent in the Tech industry. It is clear there is much work to do to create a healthier inclusive culture with a level playing field. Experience Harassment or Bias in Tech? In response to this recent…
This article is the second part in a two-part series addressing managerial best practices for conflict prevention and resolution. Part one offered the first half of a 10-point checklist that also identified potential “triggering” events or issues and turning points at which companies may be able to take proactive steps to avoid strife, improve workplace…
Conflict at work is inevitable. Despite this reality, there are many steps that employers can take to avoid and resolve workplace strife. According to a 2014 study, office workers spend, on average, 2.5 hours per week trying to resolve conflict—an expenditure of time that translates into an estimated $359 billion in lost revenue in the…
In part one of this series, we discussed a trap companies often fall into when it comes to avoiding and resolving conflict: failing to anticipate and plan for high-risk situations. Part two covers situations that may give rise to the perception of unfairness in the workplace, which is another common trigger for conflicts and crises. The Perception…
I dedicate a fair portion of my professional life to resolving workplace conflict. While I enjoy helping companies once a crisis has occurred, my preference is to help companies avoid crises in the first place. Whether your role is in risk assessment and/or management, legal services, human resources, or employee relations, it is important to…