Lost in Translation
July 18, 2023 | 1 minute
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Including a teammate in an important business lunch ended up making all the difference, with an unexpected connection closing the deal.
Two employees are having a casual conversation in Spanish and don't notice when their non-Spanish speaking co-worker stands by, wanting to join in. Later, two of the men meet and talk about the non-Spanish speaker’s feelings of exclusion and are able to patch things up. In-group/out-group dynamics are just as likely to form as a result of personal relationships as they are from management and workflows.