Courses

There is value in creating a workplace where everyone can be their authentic selves.

Your Code of Conduct is more than a set of rules – a set of business conduct standards.

Workplace harassment impacts every aspect of the workplace.

For non-U.S. based employees understand what harassment is.

This program is designed to satisfy mandated training requirements in Ontario, Quebec and British Columbia and includes engaging video scenarios and practical manager checklists and guidance. It teaches employees about bullying, harassment, and violence within the workplace and practical, effective strategies to maintain a respectful workplace. This course also guides learners to review and acknowledge…

Have you ever let a gut feeling persuade you? Of course, you have. Many of our decisions are made quickly because it “feels” right. Emotional impulse controls rather than deliberate, logical analysis. Our emotions are shortcuts that allow us to sort through reams of implicitly stored brain patterns that guide us either toward or away…

Diversity is a fact of life in today’s workplace. Some stakeholders see it as a way to foster positive co-worker relationships and a reflection of organizational values. Others see it as a practical necessity for high performing teams—and financial success for the organization. Mere lip service to diversity is not enough. Even the most ardent…

Federal contractors and subcontractors need to take affirmative action to ensure that all individuals have an equal opportunity for employment, pursuant to Executive Order 11246, Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans Readjustment Assistance Act of 1974 (VEVRAA). Violations of these directives can result in steep penalties for affected…

Federal contractors and subcontractors are required to recruit and advance qualified minorities, women, persons with disabilities, and covered veterans. Employers with written Affirmative Action Plans must implement them, keep them on file, and update them annually. Managers who understand the basics of your Affirmative Action Plan help to ensure that your organization will continue to…

Managers and employees often struggle to understand how to apply legal standards and protections afforded persons with disabilities. Making matters worse, this is one area that not only creates legal risk—it is one where a misstep can hurt your culture, credibility, and brand. In 2008, The Americans with Disabilities Act (ADA) was amended to broaden…

Hiring great people and building great teams are essential skills for every manager. That makes it critically important for managers to understand how to conduct an effective interview. Managers want to make good hiring decisions—but rarely receive training on how to effectively interview candidates. This course is designed to give employees involved in hiring the…

Few things are as important to an organization’s health and performance as finding and hiring the right people. The problem is often that hiring managers simply do not look at or understand the hiring lifecycle—from defining job requirements, to the recruiting, interviewing, the application processes, and even job offers. Hiring managers that fail to understand…

Terminating employment—like hiring—is a baked-in part of managing people and organizations, but it is also difficult, unpleasant and a particular challenge to less experienced managers. The decision to terminate an employee sets in motion a number of duties of the employer to handle the termination the right way. Managers should shepherd a process that preserves…

In today’s workplace, managing teams’ personal and organizational goals is not an easy task. Too often employees are promoted into management positions with little training or guidance. Some managers thrive when thrown into the mix like this, some tread water, and others flounder badly. Many managers don’t realize it’s their job to coach, give feedback,…

Wage and hour laws govern how employees are paid and represent a significant legal and brand risk for employers that don’t understand the ins and out of both state and federal laws. From a financial perspective, employers can be held liable under federal law for up to six times the amount of wages wrongfully withheld—and…

The workplace statistics on the impact in the workplace of drug and alcohol use is staggering: 47% of serious workplace accidents and 40% of workplace accidents resulting in fatalities have drug or alcohol involvement The use of alcohol or drugs accounts for 38% to 50% of all workers’ compensation claims More than 90% of alcoholics…

While OSHA and other applicable laws require employers to provide a safe workplace, workplace safety is more than just a legal matter. A safe workplace increases employee satisfaction, enhances performance, limits liability, and avoids costly conflict and distraction. The first line of defense against workplace injuries—the first step in creating a healthy workplace and safety-aware…

Workplace violence is a problem for workers and employers of staggering scale. From an employee’s point of view, 500,000 employees impacted by workplace violence lose 1,175,000 work days and $55 million in lost wages. From an employer’s point of view, workplace violence is a business and financial challenge. Workplace violence costs companies $121 billion every…

Your Code of Conduct is more than a set of rules – a set of business conduct standards.

Bribery and corruption cost the world economy more than $1 trillion U.S. dollars a year. They distort markets, impact emerging economies, and cost companies millions in fines, penalties and investigation costs every year. Too often employees mistakenly believe that bribery and corruption always involve suitcases of money and grand schemes to corrupt foreign governments, when…

Today’s legal and business environments make training on antitrust and competition laws more important than ever. In the last five years, the U.S. Department of Justice and European Commission have levied billions of dollars in fines and penalties – bringing new focus to antitrust issues in the workplace. To employees, competition laws are broad and…

Conflicts of interest have become a fact of life as work and personal lives become more intertwined. In this digital age, conflicts of interest have become much more visible—impacting your workplace culture, reputation, and brand. That makes it more important than ever for learners to understand and address real and potential conflicts of interest  

Insider trading is a crime—and an insidious threat to the operation, reputation, and culture of your organization. From a financial perspective, insider trading represents a legal risk with the potential for significant fines and penalties, the loss of important leaders in the organization who may be fired or imprisoned, and lengthy, disruptive, and expensive investigations.…

In today’s workplace, cyber security is important to more than just your IT team or technologists. It impacts your organization’s business, clients, brand, and reputation. And for many organizations, one significant cyber security breach can literally put the entire organization at risk. That’s why every employee needs a basic primer on common cyber threats and…

The Health Insurance Portability and Accountability Act (HIPAA) is a complicated set of statutory and regulatory requirements that govern how protected health information is created, accessed, stored, and transmitted. HIPAA is a critical topic for many employers because violations of HIPAA can lead to highly disruptive and expensive investigations, fines and litigation expenses. But beyond…

The growth of electronic and internet-based records has given employees access to sensitive customer personal and financial data. It has also dramatically increased the risk that this information could be leaked or stolen—and used by identity thieves. The Red Flags Rule is based on the Fair and Accurate Credit Transaction Act (FACTA) of 2003 and…