workplace empathy

Workplace Empathy During a Global Crisis

The last 18 months were anything but ordinary. From a new global virus that shook the entire world, changed our lifestyle, and allowed bias to take place against the Asian community, police brutality and social injustice against the Black community that occurred right at our doorsteps, political divide and election tension that still continues to…

gender bias

Women in the Workplace: Gender Bias Still Persists

At Emtrain, we’ve been hard at work building a framework for measuring and scoring indicators of Inclusion, Respect, and Ethics and providing research and benchmarking to help companies be more intentional in their efforts. As we teach and gather insights, we also collect learner stories, and we’re always touched by the workplace situations they choose…

Blind Recruiting: Combat Bias to Drive Diversity

Building a more diverse and inclusive workforce does not happen overnight, and an organization cannot mend under representation with “diversity hires.” Addressing a lack of diversity needs to start at the top of the organization, by training decision makers to incorporate diversity, equity, and inclusion best practices into every level of the employee experience, from…

nancy douyon interview unconscious bias

Interview with Nancy Douyon, Emtrain Expert

From Very Humble Beginnings to Designing Product at Google, Uber, IBM, and Intel We sat down with Nancy Douyon, design ethicist and product philosopher. Nancy has been a UI/UX designer (User Interface, User Experience) at Google, Uber, IBM, and Intel. She is an Emtrain Expert on Unconscious Bias. Nancy was interviewed in June 2020 by…

employee types unconscious bias

Managing Unconscious Bias with Employee Differences

Building an effective and impactful program to manage unconscious bias is a journey for practitioners. Likewise, becoming more enlightened around unconscious bias is a journey for each employee. Everyone starts from a different place and moves at their own pace. People can’t be forced to adapt, they need to be encouraged and nudged. In our…

Teaching Black Lives Matter_ Unconscious Bias and Employee Sentiment

Teaching Black Lives Matter: Unconscious Bias Training

The goal of unconscious bias training is to get people to understand that their perspective is informed by their life experiences and that our brains are constructed to find the quickest answer — which means pattern recognition and reliance on stereotypes. In fact, we teach kindergartners by showing them pictures and having them match pictures…

storytelling unconscious bias

Engage Employees with Storytelling

As HR becomes increasingly data driven, we focus a lot on measuring: formally tracking unconscious bias training efficiency and efficacy, collecting survey data and analyzing employee responses, and benchmarking efforts versus short term objectives, annual goals, peers, etc. Over the past two years, our team at Emtrain has been building out our quantitative capabilities, recognizing…

Reinventing the Workplace with Emotional Intelligence

Reinventing the Workplace with Emotional Intelligence

Examining Bias, Racism, and Microaggressions at Work. Emotional Intelligence is a powerful tool for addressing concerns about racial bias and microaggressions at work. Practicing emotional intelligence techniques can be a powerful tool in shifting mindsets. Right now, people of color are facing so many roadblocks to doing their best work, and anxieties are high. Data…