From Very Humble Beginnings to Designing Product at Google, Uber, IBM, and Intel We sat down with Nancy Douyon, design ethicist and product philosopher. Nancy has been a UI/UX designer (User Interface, User Experience) at Google, Uber, IBM, and Intel. She is an Emtrain Expert on Unconscious Bias. Nancy was interviewed in June 2020 by…
Building an effective and impactful program to manage unconscious bias is a journey for practitioners. Likewise, becoming more enlightened around unconscious bias is a journey for each employee. Everyone starts from a different place and moves at their own pace. People can’t be forced to adapt, they need to be encouraged and nudged. In our…
The goal of unconscious bias training is to get people to understand that their perspective is informed by their life experiences and that our brains are constructed to find the quickest answer — which means pattern recognition and reliance on stereotypes. In fact, we teach kindergartners by showing them pictures and having them match pictures…
As HR becomes increasingly data driven, we focus a lot on measuring: formally tracking unconscious bias training efficiency and efficacy, collecting survey data and analyzing employee responses, and benchmarking efforts versus short term objectives, annual goals, peers, etc. Over the past two years, our team at Emtrain has been building out our quantitative capabilities, recognizing…
“I’ve been watching current events through my lens as a diversity and inclusion practitioner, but I don’t have and can never have all the dimensionality of the problems we face around race and racism. Here I offer my observations as to what got us here and how we can go forward, together.” We saw civil…
Examining Bias, Racism, and Microaggressions at Work. Emotional Intelligence is a powerful tool for addressing concerns about racial bias and microaggressions at work. Practicing emotional intelligence techniques can be a powerful tool in shifting mindsets. Right now, people of color are facing so many roadblocks to doing their best work, and anxieties are high. Data…
Behavioral scientists have long studied the effect of uncertainty on emotions, actions, and decision-making. Uncertainty is a challenge for all of us! It may make us feel angry or anxious. It may cause us to avoid conversations, or to pull back or pause an initiative when, in fact, we’d be better served by forging ahead. And,…
Unconscious Bias training has received a lot of attention over the past 10 years, and for good reason. As workplaces grow more diverse, we find ourselves working with colleagues from many different backgrounds, by race, age, gender identity, sexual orientation, nationality, socio-economic status, religion, and political view. In fact, over 50% of respondents in our…
In late 2019, the human population began to experience its latest pandemic: a novel coronavirus called COVID-19. While the ravaging disease challenges epidemiologists, doctors, government leaders, and those who have become ill, and disrupts our economy and way of doing business, it also leaves many people on the sidelines, trying to make sense of it…
What would you say if you heard that 86% of employees strongly agree empathy is important at work, and that less than half that number strongly agree that they see it from their colleagues? That’s one of the findings of our recent Workplace Culture Report 2020. Empathy in the workplace Empathy has become a popular…