18 Point Increase
in Inclusion & Belonging skills
between Year 1 and Year 3
- Download Culture Report•Workplace Culture in 2025 and What it Signals for 2026
Location: United States
Employee Count: 31,000+
Industry: Healthcare & Medical Research
Website: Confidential
HRIS: Workday
LMS: Saba
This leading medical research organization set out to build a more inclusive, equitable culture across clinical, research, and administrative teams. Their DEI team needed a scalable, skills-based solution to:
18 Point Increase
in Inclusion & Belonging skills
between Year 1 and Year 3
81% Increase
of key behavioral indicators
improved across training cycles (13 of 16 questions)
36% to 52%
Inclusion percentile improved
Belonging percentile rose from 22 to 36 after two training cycles
3,000–6,000
Employees continuous engagement
in microlessons every month, fueling ongoing insight and improvement
Emtrain helped us move beyond awareness — into real behavior change. The analytics gave us clarity on where to focus, and the tailored healthcare-specific scenarios made the learning relevant and actionable across our research labs and clinical teams.
Skills-based DEI learning + workplace risk analytics allowed this organization to:
This created a learning-driven feedback loop — improving culture while directly supporting patient care, research excellence, and talent competitiveness.
The organization launched two foundational DEI courses — Unconscious Bias and Diversity & Inclusion — to build shared understanding and baseline competencies across the entire workforce. 31,000 employees completed foundational training in ~6 months, generating robust sentiment data tied to real work scenarios.
Using Emtrain’s Workplace Culture Skills™ framework, the organization identified key development areas: Valuing differences, Advancing allyship, and Mitigating bias
To deepen skill development, they rolled out targeted microlessons, tailored to real-world healthcare and laboratory interactions.
“Emtrain’s content is authored by the same people who help draft the laws we’re training on, and who have seen real-life situations play out. Their Silicon Valley software team then creates a user experience that is relevant, memorable, and excellent.”
