5000+ Employees Trained
Rapid adoption of respectful, proactive behavior across 350+ sites
Home » Customer Stories » OTG
Employee Count: 5,000+
Industry: Technology & Hospitality (airport retail and dining)
Locations: 350+ across North America
Learning Platform: Docebo LMS
Key Need: Unified training solution for diverse, fast-growing workforce
5000+ Employees Trained
Rapid adoption of respectful, proactive behavior across 350+ sites
Immediate Behavior Shift
Positive changes observed within the first month.
Stronger Culture & Retention
Enhanced respect and trust during a tight labor market.
The microlessons on DEI and bias have been great — beneficial to the many initiatives we’re doing. Emtrain’s customer service and willingness to support our needs, like adding Amharic and Haitian Creole translations, made them the right partner.
OTG sought a single, adaptable solution to meet every harassment training mandate across multiple jurisdictions—without sacrificing engagement, accessibility, or impact.
OTG rolled out Emtrain’s scalable training to over 5,000 employees in just weeks—meeting every local mandate while ensuring consistent, high-quality learning experiences across 350+ locations.
Beyond compliance, OTG strengthened its culture by adding Emtrain’s microlessons on inclusion, bias, and respect—driving immediate behavior shifts and reinforcing inclusion as a shared company value.
Combining on-demand digital lessons with live workshops, OTG fostered ongoing dialogue and accountability—creating a workplace where employees feel heard, respected, and empowered to speak up.
“Emtrain’s content is authored by the same people who help draft the laws we’re training on, and who have seen real-life situations play out. Their Silicon Valley software team then creates a user experience that is relevant, memorable, and excellent.”