
Leveraging Diversity for Better Outcomes
Bringing a different perspective to workplace discussions can spark innovation, but it can also feel risky if employees worry about being dismissed. Without support, diverse viewpoints may never be shared. This microlesson provides skills training to help employees voice new perspectives with confidence and respond to others with openness and respect.
Microlesson Description
In this microlesson, we see two different scenarios: one in which an alternate viewpoint is pushed to the side, and one in which it is taken into consideration. When people, especially those in leadership roles, fail to take the perspective of others into account, it sends the message that the team does not care about the experience of those people. Even more, by ignoring those perspectives, people can miss key insights that would otherwise help them solve the problem. Taking the time to get several different inputs will make a team more effective and more cohesive as a group.
Key Concepts
- How to solicit varied inputs from different groups of people
- Ways that diversity makes a group more effective at its job
- How to create a work environment where everyone can share their ideas
Microlesson Features
- Employee sentiment pulsing questions that provide leaders with insights into their workforce's core cultural competencies
- Emtrain's Expert Answers tool, enabling employeees to submit anonymous questions about sensitive issues.
- Rich, contemporary video scences illustrating key concepts through realistic scenarios
- A data driven, skill-based approach to eLearning that establishes a shared language for employees.

Related Resources
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Frequently Asked Questions
Below are answers to common questions that employees and managers have about this topic. These FAQs provide a preview of what you’ll learn in this microlesson and why it matters.