How to Respond to Incivility Due to Social & Political Issues
Quickly respond to hate speech or other speech that creates conflict and negatively impacts employees.
How to Adapt to Direct and Indirect Feedback Styles
Understanding how people communicate feedback is just as important as the feedback itself. As we continue to work in different environments, whether in the office, remote, or even globally, it’s imperative to consider the style of the person you are communicating with — are they direct or indirect communicators? This tip sheet is for employees […]
How to Facilitate Input in Cross-Cultural Teams
Planning before a meeting can help ensure you receive all the pertinent information and input from all stakeholders. Employees and managers have more effective meetings and communication when they plan. They can gather all the pertinent information and input from stakeholders that would impact a project, especially when working with cross-functional teams. This tip sheet […]
How to Understand Decision-Making Processes
By understanding work cultures, leadership styles, and the process through which decisions are made, we can foster collaboration and trust between intercultural co-workers and teams. Companies with global operations must understand cross-cultural differences and their decision-making processes to increase collaboration and productivity. A shared understanding of those processes will improve communication and build respectful relationships. […]
Framing Conversations in Cross-Cultural Communication
How does framing a conversation in cross-cultural communication help? Framing is about managing meaning within cross-cultural situations. This means the communicator selects and highlights one or more aspects of the subject while ignoring or downplaying others. Framing helps others interpret information and make sense of events. Employees and managers can use this tipsheet to be […]
9 Ways to Improve Diversity, Equity, Inclusion and Belonging
How to improve DEIB in your workplace.
How to Monitor for Signs of Exclusion
Exclusion can be a huge impediment to the success of a team. Not only does it cause certain people to withdraw and disengage from their work, but it also harms team cohesion as a whole. Exclusion can cause the formation of “in-groups” and “out-groups”, creating messy drama that detracts from the work at hand. It’s […]
How to Improve Your Active Listening Skills
Tips to help improve active listening skills.
Learning to Intervene with Skill
A guide to help organizations intervene when there’s biased behavior.
