July 18, 2023 | 1 minute
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Respect in the Chat App
Based on a real event where, during a company-wide meeting on video conference, a CEO has some hard messages to share and the group chat becomes reactive, with a barrage of negative comments and emojis.
In this lighthearted scene, two colleagues are chatting and one mentions an upcoming “all hands” meeting. The other one admonishes the other, “we’re not saying that anymore”. Frustrated over yet another addition to the list of “off limit” phrases, he can’t even hear her explanation. After taking a breath, she rewords her message, he hears her and they are able to move on. De-escalation and finding a way to meet-in-the-middle are key to successfully discussing tricky issues around inclusion and belonging.