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WashingtonHarassment Training Requirements

The state of Washington’s sexual harassment prevention training law applies to the hospitality and service industries. Specifically, companies that employ security guards, hotel housekeepers, janitors, or room service attendants who work in isolated environments must provide training to managers, supervisors, and employees.

The check marks in the table below indicate which training topics are required by state law.

Topics
Regulations
Legislation
Who needs to be trained?
Employees of hotels/motels and retail employers
Time requirements
None
Frequency
Once
Interactivity / Ability to ask questions and get trainer's answers Where the employee learner can ask questions about the concepts in a safe, anonymous way and get answers and guidance from subject matter experts.
Path 2
Definition of protected characteristics A description of the personal characteristics that are protected by law in each state.
Path 2
Types of sexual harassment (quid pro quo and hostile work environment) A description of the actions or situations that would create either quid pro quo harassment (this for that) or hostile work environment harassment.
Path 2
Parties to harassment A lesson about different people who can be involved in harassment, such as co-workers, clients, interns, a person of any gender.
Group 4 Copy 3
Remedies available A lesson about what a person can recover in a lawsuit for harassment, such as money for economic harm, emotional harm, etc.
Path 2
Strategies to prevent harassment A description about the different personal and organizational behaviors to promote respect and minimize harassment.
Path 2
Practical examples from case law, news, and media Real stories to illustrate the concepts.
Path 2
Limited confidentiality of the complaint process A lesson about the logistics of filing a harassment complaint and how there is no legal right to confidentiality.
Group 4 Copy 3
Resources for victims and complainants A description of the employer's resources that are designed to help people complaining of harassment.
Path 2
Duty to investigate A lesson on the legal duty of the employer to investigate all claims of harassment and the minimum requirements of the investigation.
Group 4 Copy 3
What to do if supervisor is personally accused A lesson on how a supervisor or manager should respond if accused by a subordinate employee of harassment.
Group 4 Copy 3
Personal liability of harasser / Criminal liability Information about if and when an employee can be sued personally for harassment (as opposed to just named in the lawsuit) and if an accused faces criminal liability.
Path 2
Supervisor's obligation to report harassment A lesson for supervisors to teach them to promptly report any claims of harassment, even if it doesn't appear like a formal complaint.
Path 2
Elements of the employer's harassment policy A lesson outlining and covering all the components of the employer's harassment policy and complaint procedure.
Path 2
Review of the elements of abusive conduct Information about when conduct is considered abusive and, whether abusive conduct is illegal in that region. For example, abusive conduct is not illegal in any state in the United States but it is illegal in different provinces in Canada.
Group 4 Copy 3
Bystander intervention A lesson on how people who witness harassing or disrespectful conduct can and should intervene to protect the employee and stop the conduct.
Group 4 Copy 3
Retaliation A lesson on when actions meet the criteria of retaliation and an explanation that retaliation is illegal.
Path 2

Protected Characteristics in Washington

  • Race (including natural hair)
  • Creed or Religion
  • Color
  • National Origin
  • Families with Children
  • Sex
  • Marital Status
  • Sexual Orientation
  • Age
  • Military Status
  • Disability (including obesity)

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Frequently Asked Questions

Does Washington require workplace harassment training? +

Washington state does not have a general law mandating harassment training for all private-sector employers. However, specific industries, such as hospitality, janitorial, and security services, are required to provide harassment training under the Washington State Sexual Harassment Prevention Law (RCW 49.60.515-540). Additionally, employers are encouraged to provide regular harassment training to comply with federal and state anti-discrimination laws.

Which industries are required to provide sexual harassment training in Washington? +

Under RCW 49.60.515-540, the following industries must provide harassment prevention training:

  • Hotels, motels, and retail establishments with at least one employee
  • Security guard entities
  • Property services contractors (e.g., janitorial or building maintenance companies)
What topics must be covered in Washington’s harassment training? +

For covered industries, harassment training must include:

  • The definition of sexual harassment under Washington law (RCW 49.60).
  • Examples of prohibited workplace behavior.
  • Information about the employer’s internal reporting process.
  • Legal rights and protections for employees, including how to file a complaint with the Washington State Human Rights Commission (WSHRC) or the U.S. Equal Employment Opportunity Commission (EEOC).
  • Anti-retaliation protections for employees who report harassment.
  • Resources for support, including crisis hotlines and legal aid organizations.
What are the additional requirements for hotels, security companies, and janitorial services? +

Employers in these industries must:

  • Train all employees on harassment prevention and reporting procedures.
  • Provide panic buttons to isolated workers, such as housekeepers or night-shift security guards, to protect against assault or harassment.
  • Adopt a sexual harassment policy and provide it to all employees.
How often must Washington employers provide harassment training? +

For covered industries:

  • All employees must receive training within the first year of employment.
  • Supervisors and managers must receive additional training on how to handle complaints and prevent harassment in the workplace.
  • While the law does not specify a recertification requirement, best practices recommend annual refresher training to ensure compliance and reinforce a respectful workplace culture.
Are there recordkeeping requirements for harassment training in Washington? +

Yes. Employers in the hospitality, janitorial, and security industries must:

  • Document all training sessions, including dates and attendance records.
  • Maintain records of panic button distribution.
  • Keep records of their written anti-harassment policies.

These records should be retained for at least three years in case of audits or complaints.

What happens if an employer fails to provide required harassment training? +

Failure to comply with Washington’s harassment training requirements may result in:

  • Penalties from the Washington State Human Rights Commission (WSHRC).
  • Liability in harassment-related lawsuits.
  • Fines or other enforcement actions, particularly for failing to provide panic buttons or written policies in covered industries.
Does Washington’s harassment law apply to small businesses? +

While general workplace harassment training is not mandated for all employers, Washington’s anti-discrimination laws apply to all workplaces with one or more employees. Small businesses can benefit from providing training to prevent harassment claims and foster a respectful work environment.

What agency enforces workplace harassment laws in Washington? +

The Washington State Human Rights Commission (WSHRC) enforces workplace harassment and discrimination laws. Employees can file harassment complaints within six months of the incident.

  • Washington State Human Rights Commission Contact Information:
    • Website: www.hum.wa.gov 
    • Phone: (360) 753-6770
    • Address: 711 S. Capitol Way, Suite 402, Olympia, WA 98504
How can Emtrain help Washington employers comply with harassment training laws? +

Emtrain offers customized, legally compliant harassment training for Washington employers. Our training includes real-world workplace scenarios, industry-specific compliance solutions, and tools to help businesses track and document training completion.

Need help designing a compliance training program tailored to your specific needs?
Contact us for a free consultation and a demo of Emtrain's training platform.

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