Eliminating Unconscious Bias in a Healtcare Facility
Unconscious bias can pop-up in any setting or environment, that includes doctors' offices and hospitals. In a fast-paced healthcare setting, people can be quick to make judgements and assumptions based on how someone looks. Once a biased comment is made, how can others jump in and create a sense of belonging?
Microlesson DescriptionIn this microlesson, we illustrate how to address unconscious bias by building belonging in a healthcare setting. Creating a sense of inclusion and belonging is a skill that can be developed and provides a better, healthier workplace experience for everyone. We show an example of how a doctor uses his privilege to stand up for his colleague to combat bias and course correct the disrespectful behavior.
Key Concepts- Recognizing everyone’s capabilities and celebrating successes
- How unconscious bias is problematic and can harm others
- Ways to build a sense of belonging as a learnable skill
Microlesson Features
- Employee sentiment pulsing questions that provide leaders with insights into their workforce's core cultural competencies
- Emtrain's Expert Answers tool, enabling employeees to submit anonymous questions about sensitive issues.
- Rich, contemporary video scences illustrating key concepts through realistic scenarios
- A data driven, skill-based approach to eLearning that establishes a shared language for employees.