Workplace Concepts in Emtrain's Compliance Training Courses

Discrimination & Harassment

AA (Affirmative Action)AB 1825 ADA (Americans with Disabilities Act)Anti-discrimination AODA (Association for Ontarians with Disabilities Act)Bullying Business needs Bystander to upstander Causal connection Complaint Disabilities Discriminatory employment practices Discriminatory impact vs. intent Discriminatory motive EEO (Equal Employment Opportunity)Equity FMLA (Family Medical Leave Act)Forms of harassment Gender identity Hostile work environment Investigations Languages in the workplace Leaves of absence Manager’s duty to report Medical leaves Mental health Negative job action Off-duty conduct Office romance PoSH (Prevention of Sexual Harassment Act)Pregnancy leave Protected activity Protected characteristics Protected grounds Psychological harassment Qualified individual Quid pro quo Reasonable accommodation Reporting Reprisal Retaliation SB 1343 Severe & pervasive Sexual orientation Structural inequality Title VII Toxic workplace Unwelcome conduct Victimisation Workplace Color Spectrum

Diversity, Equity, & Inclusion

AAPI (Asian American & Pacific Islander)Allyship Authenticity Belonging Bias Black history & culture Cross-cultural communication Curiosity Differences Empathy Hispanic/Latin history & culture Identity Implicit bias Inequality Intersectionality LGBTQIA+Mansplaining Microaggressions Pattern matching Prejudice Privilege Stereotype Tokenism Women in the workplace

Ethics & Compliance

Abuse of market position Accountability Bid rigging Books & records Bribery Competitors Confidentiality Conflicts of interest Direct-to-consumer competition Duty of trust Expert networks FCPA (Foreign Corrupt Practices Act)Foreign officials Fraud, waste, & abuse Gifts & giving Global trade Governance Government officials Horizontal anti-competitive actions Horizontal competition vs. vertical competition Hotline Human Trafficking Inducement to act Inside information Intellectual property Labor restraints Material nonpublic information Misuse of company assets Modern Slavery Nepotism Offering anything of value Political activities Price fixing Publicly traded Red flags Restraint of trade Restraints on markets Securities Third party agents & partners Tipping Trade associations Trading windows Warning signs Whistleblower

Organizational Culture

Conflict Decision-making processes Digital communications Meetings Mission & vision Organizational norms Social media Trust Values Video conferencing

Privacy & Security

CCPA (California Consumer Privacy Act)CPRA (California Privacy Rights Act)Data breach Data incidents Data privacy vs. data security FIPP (Fair Information Practice Principles)GDPR (General Data Protection Regulation)HIPAA (Health Insurance Portability & Accountability Act)Malware & spyware Passwords Patient records Personal devices PHI (Protected Health Information)Phishing attacks PII (Personal Identifiable Information)Privacy laws Privacy rule Ransomware Security incidents Security rule Social engineering Web-based attacks

Manager Basics

Active listening Annual reviews At-will employment Career development Coaching & development Contingent workers Exempt vs. non-exempt Feedback FLSA (Fair Labor Standards Act)Goals & objectives Hiring Interviewing Job descriptions Manager’s responsibility Meal & rest breaks Onboarding Overtime Performance evaluation Recruitment SMART goals Time records

Health & Safety

Active shooter COVID-19 Intervention & referral Reasonable suspicion Safety Violence Warning signs