All Concepts
Discrimination & Harassment
AA (Affirmative Action)AB 1825ADA (Americans with Disabilities Act)Anti-discriminationAODA (Association for Ontarians with Disabilities Act)BullyingBusiness needsBystander to upstanderCausal connectionComplaintDisabilitiesDiscriminatory employment practicesDiscriminatory impact vs. intentDiscriminatory motiveEEO (Equal Employment Opportunity)EquityFMLA (Family Medical Leave Act)Forms of harassmentGender identityHostile work environmentInvestigationsLanguages in the workplaceLeaves of absenceManager’s duty to reportMedical leavesMental healthNegative job actionOff-duty conductOffice romancePoSH (Prevention of Sexual Harassment Act)Pregnancy leaveProtected activityProtected characteristicsProtected groundsPsychological harassmentQualified individualQuid pro quoReasonable accommodationReportingReprisalRetaliationSB 1343Severe & pervasiveSexual orientationStructural inequalityTitle VIIToxic workplaceUnwelcome conductVictimisationWorkplace Color Spectrum
Diversity, Equity, & Inclusion
AAPI (Asian American & Pacific Islander)AllyshipAuthenticityBelongingBiasBlack history & cultureCross-cultural communicationCuriosityDifferencesEmpathyHispanic/Latin history & cultureIdentityImplicit biasInequalityIntersectionalityLGBTQIA+MansplainingMicroaggressionsPattern matchingPrejudicePrivilegeStereotypeTokenismWomen in the workplace
Ethics & Compliance
Abuse of market positionAccountabilityBid riggingBooks & recordsBriberyCompetitorsConfidentialityConflicts of interestDirect-to-consumer competitionDuty of trustExpert networksFCPA (Foreign Corrupt Practices Act)Foreign officialsFraud, waste, & abuseGifts & givingGlobal tradeGovernanceGovernment officialsHorizontal anti-competitive actionsHorizontal competition vs. vertical competitionHotlineHuman TraffickingInducement to actInside informationIntellectual propertyLabor restraintsMaterial nonpublic informationMisuse of company assetsModern SlaveryNepotismOffering anything of valuePolitical activitiesPrice fixingPublicly tradedRed flagsRestraint of tradeRestraints on marketsSecuritiesThird party agents & partnersTippingTrade associationsTrading windowsWarning signsWhistleblower
Privacy & Security
CCPA (California Consumer Privacy Act)CPRA (California Privacy Rights Act)Data breachData incidentsData privacy vs. data securityFIPP (Fair Information Practice Principles)GDPR (General Data Protection Regulation)HIPAA (Health Insurance Portability & Accountability Act)Malware & spywarePasswordsPatient recordsPersonal devicesPHI (Protected Health Information)Phishing attacksPII (Personal Identifiable Information)Privacy lawsPrivacy ruleRansomwareSecurity incidentsSecurity ruleSocial engineeringWeb-based attacks
Manager Basics
Active listeningAnnual reviewsAt-will employmentCareer developmentCoaching & developmentContingent workersExempt vs. non-exemptFeedbackFLSA (Fair Labor Standards Act)Goals & objectivesHiringInterviewingJob descriptionsManager’s responsibilityMeal & rest breaksOnboardingOvertimePerformance evaluationRecruitmentSMART goalsTime records