
Recognizing Bias That Impacts Culture
Blindspots in behavior often go unnoticed until they cause harm. Employees may think their actions are harmless, yet others experience them as disrespectful or exclusionary. This microlesson provides skills training to help employees identify workplace blindspots, adjust their behavior, and support a respectful culture.
Microlesson Description
In this microlesson, we illustrate how co-workers can provide instant feedback in a non-confrontational way when they see inappropriate behavior. If we all give feedback when we see bad behavior, we'll create a more respectful workplace.Key Concepts
- Use the Workplace Color Spectrum® to pause and analyze behaviors, rate the behavior, then take action.
- How to give someone feedback that their behavior is “orange” when they see rude or insensitive behavior.
- Learn how to stop and apologize when you’re aware of saying something inappropriate.
- Why bad behavior can happen because of our blindspots.
Microlesson Features
- Employee sentiment pulsing questions that provide leaders with insights into their workforce's core cultural competencies
- Emtrain's Expert Answers tool, enabling employeees to submit anonymous questions about sensitive issues.
- Rich, contemporary video scences illustrating key concepts through realistic scenarios
- A data driven, skill-based approach to eLearning that establishes a shared language for employees.

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Frequently Asked Questions
Below are answers to common questions that employees and managers have about this topic. These FAQs provide a preview of what you’ll learn in this microlesson and why it matters.
Q
What workplace risks come from blindspots and unchecked bias?
Blindspots and unchecked bias create risks such as harassment claims, disengagement, loss of trust, and damage to brand reputation if problematic behavior goes unrecognized.
Q
How can blindspots lead to unintentional harassment?
Blindspots can lead to unintentional harassment when comments or behaviors that seem harmless to one person cause harm or exclusion to another, escalating into compliance issues.
Q
Why do employees struggle to recognize their own blindspots?
Employees struggle to recognize their own blindspots because bias often operates unconsciously, shaping perceptions and behaviors without deliberate intent.
Q
What role does training play in uncovering hidden biases?
Training uncovers hidden biases by raising awareness, showing real-world scenarios, and providing frameworks for reflection and corrective action.
Q
How can managers intervene when blindspots cause inappropriate conduct?
Managers can intervene when blindspots cause inappropriate conduct by addressing the behavior early, framing it as a learning opportunity, and reinforcing organizational values of respect.