
Formerly Inclusion & Belonging Training
Course Video Preview
A group of employees conversing during lunch speaks in another language, unintentionally excluding a team member and making them feel left out and disconnected from the team.Key Concepts
- What "identity filters" are and how they shape who we are and how we view the world.
- How to use curiosity and commonality to bridge the gap and find common ground with people who have different backgrounds, values, experience levels, and work styles.
- How teams composed of people with different backgrounds, values, experience levels and work styles deliver better business decisions and results.
- The true costs of “covering” when people feel like they can’t be their authentic selves at work.
- How each of us can use our power to make room for others.
Course Features
- Access to our Anonymous Ask the Expert tool
- Rich video scenarios based on real-world events
- Built-in employee sentiment surveys
- 50+ Machine Translation Options
- Optional program timer
- Policy acknowledgement tool
- Extensive customization options

Lessons
Bringing Our Best Selves and our Best Results
Our Identity Filters
Curiosity and Commonality
Valuing Differences and Delivering Better Business Results
Authentic or Covering?
Using Our Privilege and Becoming an Ally
When You Mess Up
Brainstorming
Post-Program Survey
Relevant Courses
Complementary Microlessons
Recommended Resources
From ‘Ask the Expert’
Emtrain’s Ask the Expert feature enables users to ask questions about compliance, bias, harassment, and diversity & inclusion as they come up. It’s all confidential, and answers are sent straight to their inbox. Search the questions below and see the Experts answers.
Q
Is a breast feeding mother that needs to pump at work a protected class?
Yes. Breast feeding moms are now protected at work.
Q
In the skits in section 5 where the women expresses her uncomfortableness with sharing a restroom what was the issue? I assume those who identify with a gender that doesn't match their biological gender are also feeling uncomfortable leading to the policy in the skit. I'm confused how one's discomfort trumps another persons.
Yes, you're right that everyone's comfort (or discomfort) on these issues is important.
That particular scene was intended to call out the person's lack of diplomacy on a very sensitive topic. She's entitled to feel discomfort and awkwardness, but given the sensitive situation, she should ideally be a bit more tentative in her comments before she knows her colleague's feelings on the matter.
Q
Why are the rights and comfort level of a woman who "identifies as a man" using the men's room more important than the rights and comfort level of a moral, heterosexual man? Why is this course requiring people with firmly held religious convictions to acquiesce to the latest cultural standards in order to show a completion of this course?
The issue is less about promoting cultural standards and more about focusing on how people raise and/or discuss the workplace issues they're not comfortable with.
If we understand that people have strong opinions on all sides of an issue -- then it helps everyone be more respectful when bringing up that issue -- regardless of where they stand on the issue.
Q
Hello. I have a question. I'm as Asian American woman. There are often situations where I'm mistaken or called by another person's name and it always happens to be another Asian woman. I find this offensive and irritating but don't often say anything. What is your take on this? Thanks.
You may want to suggest to senior leadership or the HR business partner that a diversity and respect issue exists when Caucasian employees seem to struggle remembering the names of their Asian co-workers.
It's ultimately a workplace culture and respect issue and it's likely your senior leadership would like to address it if they knew about the issue.
Q
Who's Side Are You On, Anyway?" seems to be about talent exploitation or not recognizing achievement, rather than sexual harassment issues. If evaluating the latter, the evaluation would merit a yellow. Or are we evaluating the overall "exploitive" aspect, which rates orange or even red? Unsure.
That scene and questions are intended to show workplace bias with some amount of unhealthy workplace conduct based on the older male partner's comments about women at the Rosewood Hotel. I believe that scene reflects "orange" conduct because it's about to trigger a large lawsuit from the younger woman.
One objective of this material is to show people what unhealthy situations look like before they explode into claims and lawsuits. If people see when a situation turns "orange" -- they're in a good position to course correct and get back on a good track before experiencing a big blow up.
Hope that helps.