Strengthening Empathy and Awareness at Work
Technical skills may get the job done, but social intelligence is what makes teams thrive. Without it, misunderstandings escalate into conflict and collaboration suffers. This microlesson delivers skills training to help employees strengthen empathy, read social cues, and build stronger relationships that improve workplace culture and performance.
Microlesson Description
In this microlesson, we acknowledge that as humans, we all have blind spots. The lesson shows a colleague voicing her opinion to a close colleague about her personal choices, making everyone in the room uncomfortable. By focusing and improving on our social radar as a work skill, employees will recognize when they’re wandering into a territory that others find personal or offensive.Key Concepts
- At work, we'll all encounter and work with people who may not share our opinions, backgrounds, or experiences.
- Most people will give you quiet indicators if they're uncomfortable with your words or conduct.
- Developing social radar is a work skill that can help minimize conflict and support a healthy work culture.
- If you do misstep or misspeak, most people will cut you some slack if you realize your mistake and correct it.
Microlesson Features
- Employee sentiment pulsing questions that provide leaders with insights into their workforce's core cultural competencies
- Emtrain's Expert Answers tool, enabling employeees to submit anonymous questions about sensitive issues.
- Rich, contemporary video scences illustrating key concepts through realistic scenarios
- A data driven, skill-based approach to eLearning that establishes a shared language for employees.
How to Use this Lesson
Each Emtrain microlesson blends real-world video scenarios, interactive surveys, and expert insights to build stronger workplace skills. Learners gain practical actions they can apply right away, while HR leaders see measurable insights into team behaviors. And with every training plan, you get access to all 90+ microlessons across communication, inclusion, compliance, and leadership.
Teach
Learn through real-world examples and instructional content that highlight the do’s and don’ts of workplace interactions. Employees explore key concepts, see how different situations play out, and discover practical ways to build stronger, more respectful connections.
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Discover
Go beyond training with Emtrain Intelligence. Embedded surveys capture employee experiences and provide benchmarks so you can understand how your team compares to global peers.
Try it now and see how Emtrain Intelligence works with this lesson.
Apply It - Take Action
Turn insights into action with clear steps for improving workplace habits. Learners walk away with practical guidance to apply immediately, while HR leaders gain data to support ongoing culture improvements.
Preview this lesson now to see the actions your team can take to make in impact — free access.
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Frequently Asked Questions
Below are answers to common questions that employees and managers have about this topic. These FAQs provide a preview of what you’ll learn in this microlesson and why it matters.
Q
What is social intelligence and why does it matter at work?
Social intelligence is the ability to read social cues, empathize, and adapt behavior in workplace interactions.
Q
How can low social awareness damage team culture?
Low social awareness can damage culture by causing miscommunication, exclusion, or conflict.
Q
Why is social intelligence considered a core workplace skill today?
Social intelligence is now a core workplace skill because collaboration and inclusion drive organizational success.
Q
How can managers coach employees on improving social intelligence?
Managers can coach employees on improving social intelligence through feedback and role-modeling.
Q
What risks arise when employees lack social awareness?
When employees lack social awareness, risks include bias, harassment, and workplace friction.
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