Course Experts
Janine YanceyEmtrain Founder & Employment Law Expert
Formerly Inclusion & Belonging Training
Course Video Preview
A group of employees conversing during lunch speaks in another language, unintentionally excluding a team member and making them feel left out and disconnected from the team.Key Concepts
- What "identity filters" are and how they shape who we are and how we view the world.
- How to use curiosity and commonality to bridge the gap and find common ground with people who have different backgrounds, values, experience levels, and work styles.
- How teams composed of people with different backgrounds, values, experience levels and work styles deliver better business decisions and results.
- The true costs of “covering” when people feel like they can’t be their authentic selves at work.
- How each of us can use our power to make room for others.
Course Features
- Access to our Anonymous Ask the Expert tool
- Rich video scenarios based on real-world events
- Built-in employee sentiment surveys
- 50+ Machine Translation Options
- Optional program timer
- Policy acknowledgement tool
- Extensive customization options
Lessons
Bringing Our Best Selves and our Best Results
Our Identity Filters
Curiosity and Commonality
Valuing Differences and Delivering Better Business Results
Authentic or Covering?
Using Our Privilege and Becoming an Ally
When You Mess Up
Brainstorming
Post-Program Survey
Relevant Courses
Complementary Microlessons
Recommended Resources
From ‘Ask the Expert’
Emtrain’s Ask the Expert feature enables users to ask questions about compliance, bias, harassment, and diversity & inclusion as they come up. It’s all confidential, and answers are sent straight to their inbox. Search the questions below and see the Experts answers.
Q
What’s the difference between diversity and inclusion in the workplace?
Thanks for asking. Diversity is about who is represented in the workplace — people of different backgrounds, identities, and perspectives. Inclusion is about making sure those voices are heard, respected, and valued so everyone feels like they belong.
Q
How does diversity improve workplace performance?
Diverse teams bring different perspectives to problem-solving, which often leads to more creativity and better decisions. Research shows that companies with greater diversity perform better financially because they’re more innovative and adaptable.
Q
What role do leaders play in creating an inclusive environment?
Leaders set the tone. When they actively listen, make sure all voices are included, and respond quickly to bias or exclusion, it shows that inclusion is a priority. Employees are more likely to follow their example.
Q
How can organizations measure progress on diversity and inclusion goals?
Progress can be measured through representation data, employee surveys, and tracking promotion and retention rates across groups. Qualitative feedback — like whether employees feel respected and included — is just as important as the numbers.
Q
What small things might unintentionally exclude people at work?
It could be holding team events that not everyone can attend, using inside jokes, or always assigning certain tasks to the same people. Even casual language choices can make some employees feel left out. Being mindful of small habits makes a big difference.
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