
Recognize and Prevent Implicit Bias at Work
Course Video Preview
A manager unconsciously assigns an employee as their personal assistant just because she is organized. Leaving the team member feel they can't share their own ideas.Course Description
Gain an in-depth understanding of unconscious bias and its impact on your organization with our online Unconscious Bias training program. Our course helps employees recognize their unconscious biases and how they can lead to biased and discriminatory decisions and behaviors toward others. We equip learners with the tools to make better people decisions, essential for building inclusion in the workplace. This introductory course serves as a baseline measurement for employees' inclusion skills and precedes our inclusion skill-building lessons. Start your journey towards creating a more diverse and inclusive workplace today with our Unconscious Bias training program.Key Concepts
- How unconscious bias influences our decisions and actions.
- For employees, common examples of behaviors that help some people and hinder others, including how tasks are assigned and who gets heard in meetings.
- For managers, guidance on who gets recruited and hired and who gets recognized and advanced.
- The importance of awareness of different perspectives and empathy for others.
- How to spot mistaken assumptions and missed opportunities in daily interactions.
- Practical strategies to minimize the impact of unconscious bias and how to recognize and set aside old patterns to become more inclusive.
- A new method for minimizing unconscious bias: The Two Gear Method, which teaches employees how and when to slow down and use the Big Gear of critical thinking versus allowing fast, intuitive assumptive thinking (Little Gear)
Course Features
- Access to our Anonymous Ask the Expert tool
- Rich video scenarios based on real-world events
- Built-in employee sentiment surveys
- 50+ Machine Translation Options
- Optional program timer
- Policy acknowledgement tool
- Extensive customization options

Lessons
Building Stronger People Decision Skills
Overview of Unconscious Bias
The Negatives of Pattern Matching
Microaggressions
Tools to Minimize Unconscious Bias
Who Does More Tasks?
Who Gets Heard in Meetings?
Who Gets Recruited and Hired?
Who Gets Ahead?
Managing Unconscious Bias
Provide Your Feedback
Relevant Courses
Complementary Microlessons
Recommended Resources
From ‘Ask the Expert’
Emtrain’s Ask the Expert feature enables users to ask questions about compliance, bias, harassment, and diversity & inclusion as they come up. It’s all confidential, and answers are sent straight to their inbox. Search the questions below and see the Experts answers.
Q
What role do stereotypes play in unconscious bias?
Thanks for asking. Stereotypes are the assumptions we make about people based on group identity — like gender, race, or age. Unconscious bias happens when those stereotypes influence decisions or behaviors without us realizing it.
Q
What is the difference between prejudice and workplace bias?
Prejudice is a conscious belief or attitude, while unconscious bias is more automatic and unintentional. For example, prejudice would be openly saying someone can’t do a job because of their age, while bias might be assuming a younger employee is more tech-savvy without even thinking about it.
Q
How can I recognize and reduce my own unconscious bias?
A good first step is to slow down and reflect on your decisions. Ask yourself, “What evidence am I using?” or “Could assumptions be influencing me?” Training, feedback from colleagues, and exposure to different perspectives also help reduce bias over time.
Q
What are examples of unconscious bias in hiring and promotions?
Examples include assuming a woman with young children isn’t committed to her career, favoring candidates who went to the same school as you, or promoting someone because they “feel like a good fit” rather than focusing on performance.
Q
Why is unconscious bias training especially important for managers?
Managers make decisions that affect careers — like hiring, promotions, and performance reviews. If bias isn’t addressed, those decisions can unintentionally exclude qualified employees. Training gives managers tools to recognize and interrupt bias in their processes.