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  • All Employees (30 min)

Course Experts

Janine Yancey
Janine YanceyEmtrain Founder & Employment Law Expert
Nancy DouyonEthics & Culture Expert
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Course

Managing Bias Training

Unconscious Bias
3rd Edition
Inclusion
all

Recognize and Prevent Implicit Bias at Work

Course Video Preview
A manager unconsciously assigns an employee as their personal assistant just because she is organized. Leaving the team member feel they can't share their own ideas.
In the workplace, explicit and implicit biases exert their influence on a daily basis. These subtle biases operate unconsciously, aiding in quick decision-making. However, they can wield an unjust impact on our perceptions of others, often without accurate information or proper context. Unconscious biases present significant challenges in recruitment and other pivotal decision-making processes, with consequences ranging from mild to severe. These biases give rise to inequities in the way we perceive and interact with colleagues of different races, ethnicities, genders, sexual orientations, and other characteristics. Unconscious biases have the potential to influence promotions, task assignments, after-hours activities, and various other day-to-day business operations. It is important to base judgments on tangible actions, words, and accomplishments rather than on unconscious assumptions.

Course Description

Gain an in-depth understanding of unconscious bias and its impact on your organization with our online Unconscious Bias training program. Our course helps employees recognize their unconscious biases and how they can lead to biased and discriminatory decisions and behaviors toward others. We equip learners with the tools to make better people decisions, essential for building inclusion in the workplace. This introductory course serves as a baseline measurement for employees' inclusion skills and precedes our inclusion skill-building lessons. Start your journey towards creating a more diverse and inclusive workplace today with our Unconscious Bias training program.

Key Concepts

  • How unconscious bias influences our decisions and actions.
  • For employees, common examples of behaviors that help some people and hinder others, including how tasks are assigned and who gets heard in meetings.
  • For managers, guidance on who gets recruited and hired and who gets recognized and advanced.
  • The importance of awareness of different perspectives and empathy for others.
  • How to spot mistaken assumptions and missed opportunities in daily interactions.
  • Practical strategies to minimize the impact of unconscious bias and how to recognize and set aside old patterns to become more inclusive.
  • A new method for minimizing unconscious bias: The Two Gear Method, which teaches employees how and when to slow down and use the Big Gear of critical thinking versus allowing fast, intuitive assumptive thinking (Little Gear)

Course Features

  • Access to our Anonymous Ask the Expert tool
  • Rich video scenarios based on real-world events
  • Built-in employee sentiment surveys
  • 50+ Machine Translation Options
  • Optional program timer
  • Policy acknowledgement tool
  • Extensive customization options
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Lessons

Building Stronger People Decision Skills

Overview of Unconscious Bias

The Negatives of Pattern Matching

Microaggressions

Tools to Minimize Unconscious Bias

Who Does More Tasks?

Who Gets Heard in Meetings?

Who Gets Recruited and Hired?

Who Gets Ahead?

Managing Unconscious Bias

Provide Your Feedback

From ‘Ask the Expert’

Emtrain’s Ask the Expert feature enables users to ask questions about compliance, bias, harassment, and diversity & inclusion as they come up. It’s all confidential, and answers are sent straight to their inbox. Search the questions below and see the Experts answers.

Q
What role do stereotypes play in unconscious bias?
Thanks for asking. Stereotypes are the assumptions we make about people based on group identity — like gender, race, or age. Unconscious bias happens when those stereotypes influence decisions or behaviors without us realizing it.
Q
What is the difference between prejudice and workplace bias?
Prejudice is a conscious belief or attitude, while unconscious bias is more automatic and unintentional. For example, prejudice would be openly saying someone can’t do a job because of their age, while bias might be assuming a younger employee is more tech-savvy without even thinking about it.
Q
How can I recognize and reduce my own unconscious bias?
A good first step is to slow down and reflect on your decisions. Ask yourself, “What evidence am I using?” or “Could assumptions be influencing me?” Training, feedback from colleagues, and exposure to different perspectives also help reduce bias over time.
Q
What are examples of unconscious bias in hiring and promotions?
Examples include assuming a woman with young children isn’t committed to her career, favoring candidates who went to the same school as you, or promoting someone because they “feel like a good fit” rather than focusing on performance.
Q
Why is unconscious bias training especially important for managers?
Managers make decisions that affect careers — like hiring, promotions, and performance reviews. If bias isn’t addressed, those decisions can unintentionally exclude qualified employees. Training gives managers tools to recognize and interrupt bias in their processes.

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