How to Intervene With Skill

Learning to Confront Bias

Problematic behavior can have a huge effect on a workplace. Not only does it negatively impact the target of the behavior but it also contributes to an unhealthy culture in the office as a whole. Learning how to defuse the situation when you see problematic behavior is critical for creating an inclusive workplace culture.

Microlesson Description

In this microlesson, we show how a person can skillfully intervene to confront problematic behavior in their workplace. We see how being tactful and giving people a chance to change course can defuse situations before they escalate.

Key Concepts

  • How to recognize biased behavior 
  • What to say when you intervene 
  • Strategies to confront bias with tactical strategies
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