Engaging Our Active Listening Skills

Introducing our latest collection of Skill-Building Microlessons! It's common to overlook or merely skim through others' perspectives, missing out on a deeper understanding. Yet, comprehending a situation fully demands attentive, open-minded listening. Active listening is paramount, particularly in fields like healthcare, where every detail holds significance. Embark on the path to better understanding with our new offerings. Don't miss out!

In this microlesson, we show how a manager can utilize several active listening strategies in an exit interview with a doctor. By creating a safe space for discussion, asking open-ended questions, and picking up on nonverbal cues, coworkers can have deeper, more substantive conversations. Active listening lets people get the feedback they need to grow and improve, in healthcare and in other fields as well.

• How to create a safe space for people to speak openly
• Ways to establish an honest, supportive dialogue
• The myriad of benefits that comes with active listening

Microlesson Features

• Employee sentiment pulsing questions that provide leaders with insights into their workforce's core cultural competencies
• Emtrain's Expert Answers tool, enabling employeees to submit anonymous questions about sensitive issues.

• Rich, contemporary video scences illustrating key concepts through realistic scenarios
• A data driven, skill-based approach to eLearning that establishes a shared language for employees.

Preview Microlesson