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  • All Employees (30 min)

Course Experts

Janine Yancey
Janine YanceyEmtrain Founder & Employment Law Expert
Nancy DouyonEthics & Culture Expert
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Course

Managing Bias Training

Unconscious Bias
3rd Edition
Inclusion
all

Recognize and Prevent Implicit Bias at Work

Course Video Preview
A manager unconsciously assigns an employee as their personal assistant just because she is organized. Leaving the team member feel they can't share their own ideas.
In the workplace, explicit and implicit biases exert their influence on a daily basis. These subtle biases operate unconsciously, aiding in quick decision-making. However, they can wield an unjust impact on our perceptions of others, often without accurate information or proper context. Unconscious biases present significant challenges in recruitment and other pivotal decision-making processes, with consequences ranging from mild to severe. These biases give rise to inequities in the way we perceive and interact with colleagues of different races, ethnicities, genders, sexual orientations, and other characteristics. Unconscious biases have the potential to influence promotions, task assignments, after-hours activities, and various other day-to-day business operations. It is important to base judgments on tangible actions, words, and accomplishments rather than on unconscious assumptions.

Course Description

Gain an in-depth understanding of unconscious bias and its impact on your organization with our online Unconscious Bias training program. Our course helps employees recognize their unconscious biases and how they can lead to biased and discriminatory decisions and behaviors toward others. We equip learners with the tools to make better people decisions, essential for building inclusion in the workplace. This introductory course serves as a baseline measurement for employees' inclusion skills and precedes our inclusion skill-building lessons. Start your journey towards creating a more diverse and inclusive workplace today with our Unconscious Bias training program.

Key Concepts

  • How unconscious bias influences our decisions and actions.
  • For employees, common examples of behaviors that help some people and hinder others, including how tasks are assigned and who gets heard in meetings.
  • For managers, guidance on who gets recruited and hired and who gets recognized and advanced.
  • The importance of awareness of different perspectives and empathy for others.
  • How to spot mistaken assumptions and missed opportunities in daily interactions.
  • Practical strategies to minimize the impact of unconscious bias and how to recognize and set aside old patterns to become more inclusive.
  • A new method for minimizing unconscious bias: The Two Gear Method, which teaches employees how and when to slow down and use the Big Gear of critical thinking versus allowing fast, intuitive assumptive thinking (Little Gear)

Course Features

  • Access to our Anonymous Ask the Expert tool
  • Rich video scenarios based on real-world events
  • Built-in employee sentiment surveys
  • 50+ Machine Translation Options
  • Optional program timer
  • Policy acknowledgement tool
  • Extensive customization options
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Course feature cards

Lessons

Building Stronger People Decision Skills

Overview of Unconscious Bias

The Negatives of Pattern Matching

Microaggressions

Tools to Minimize Unconscious Bias

Who Does More Tasks?

Who Gets Heard in Meetings?

Who Gets Recruited and Hired?

Who Gets Ahead?

Managing Unconscious Bias

Provide Your Feedback

From ‘Ask the Expert’

Emtrain’s Ask the Expert feature enables users to ask questions about compliance, bias, harassment, and diversity & inclusion as they come up. It’s all confidential, and answers are sent straight to their inbox. Search the questions below and see the Experts answers.

Q
Is the bagel question answer different if you are Jewish? (Orange vs Red).
We all have to be careful when teasing or making comments about personal characteristics that apply to us individually... because we are apt to be less sensitive since the remarks do not personally offend us. The key is to know your audience and be careful if you're in a larger group with folks you may not know well.
Q
One time I was chatting with some friendly coworkers and one mentioned she went to the beach over the weekend. I smiled and asked if she was working on her tan (she was dark-skinned). She gently pushed back, and I of course backed down immediately. I never made another joke like that again. How out of line was I? It was certainly well-intentioned, but it has bothered me since.
Thanks for showing your concern. I think complimenting someone on their tan is pretty harmless and not many people would take offense.
Q
Is it considered yellow behavior if a manager (higher than you but not your direct boss) is consistently saying negative things about you to his cohorts during executive meetings that you cannot attend to defend yourself?
Making negative or critical remarks about someone to an executive team could be yellow --but it depends on the context and all the details of that particular situation. However, if you believe a senior leader is making critical remarks about you, then you may want to consider requesting a meeting with that person to try to understand the person's intentions and perspective, AND let the person know the impact of those comments on you. Poor communication and inaccurate assumptions are often at the root of workplace conflict, so it's a good practice to focus on good communication first, before looking for other ways to address workplace conflicts.
Q
How do you control your subconscious?
You cannot. But -- you can put some protocols in place that will provide guard rails to what your subconscious is likely to do.
Q
Pertaining to section 11. I have never met or known anyone who believes women should not be ambitious or assertive. Where did they come up with the idea that this is a pre conceived notion that people have?
I believe the message in that section is that it's relatively common for women to experience bias when they are assertive or aggressive.

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