Appreciating Hierarchy in Decision-Making

Hierarchy plays a major role in decision-making in many cultures. Employees who don’t recognize these expectations may inadvertently cause conflict or disrespect. This microlesson offers skills training to help employees appreciate hierarchy in workplace decision-making and adapt their approach to build stronger relationships.

Microlesson Description

In this skill-building microlesson, we illustrate the different styles of leadership, decision-making, and team structures. For example, some cultures have flat consensus-oriented structures. Other cultures have hierarchical structures where team leaders make decisions and inform their teams. While it can sometimes be challenging to work with different cultures, we can be more effective, respectful, and inclusive if we understand their hierarchy and decision-making processes. This lesson is part of the Embracing Interculturalism skill-building series. At the end of the lesson, we provide learners with a downloadable tip sheet to put these practices into action.

Key Concepts

• Understanding different decision-making processes and leadership styles and how it differs in structure, authority, and formality.
• How to build relationships when working with intercultural teams and co-workers.
• When we foster collaboration and trust, we create inclusive, respectful interactions and working relationships.
• Tips and best practices to uncover how decisions are made.

Microlesson Features

• Employee sentiment pulsing questions that provide leaders with insights into their workforce's core cultural competencies
• Emtrain's Expert Answers tool, enabling employeees to submit anonymous questions about sensitive issues.

• Rich, contemporary video scences illustrating key concepts through realistic scenarios
• A data driven, skill-based approach to eLearning that establishes a shared language for employees.

Preview Microlesson